• Car styling on the web since 2004
  • 60 days of free returns
  • Over 79 000 satisfied customers
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Customer service

Contact

Phone:46 97 53 06Mon - Fri 9-12 & 13-15
Email:info@scstyling.comResponse within 24 hours (weekdays)

Returns & sponsorships

Does your case concern returns or sponsorship? Fill in the correct document for the fastest possible response.

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FAQ

We deliver goods on a daily basis throughout Sweden and the Nordic countries. We always do our utmost to get your products to you as quickly as possible! Stock items are delivered within 1-5 days. Order items have a delivery time of 1-5 weeks. You can see an items current stock status on the product page. We contact everyone who have ordered an item that's not in stock with a preliminary delivery date.

All payments for private customers are made through Klarna for a safe and smooth experience. SC Styling cannot influence the credit assessment.

We refer all payment issues to www.klarna.com.

You can always choose a different payment method such as credit card.

Orders are delivered by Postnord. This means that the goods arrive at a Postnord Service point near you.

When the goods have arrived at the Service point, a text message is sent to you with the necessary information to collect your goods. It is therefore important that you provide your mobile number when ordering.

Normal shipping is €8 for smaller goods. The shipping cost for your particular order can be seen at checkout.

We have one of Sweden's largest stock of styling parts and accessories for passenger cars. Our product range also includes items that are stocked by our suppliers, as well as products manufactured to your specific order. You can see at each product page if the item is in stock. You are of course welcome to contact us if you would like a more detailed notification of delivery time.

When you have completed your order, you will receive an order confirmation sent to the email address you specified when ordering. You will also receive a message to your email address when your package has been sent. The message includes your tracking number and a link that allows you to see where your package is located. NOTE! Remember to check the spam in your inbox if you haven't seen any mail.

We ship all our packages with Postnord. They will send an email to the email address you provided when ordering. The message includes your tracking number and a link that allows you to see where your package is located.

If you did not receive an email, we recommend that you check your email spam folder. If you entered the wrong email address when ordering or simply did not receive an email, you can ofcourse contact us and we will give the tracking number to you.

When you shop from us at SC Styling you get the notification as a sms to your mobile instead of the traditional letter notification. This will make your package arrive a day earlier!

You can exchange or return all goods within 60 days of purchase if they are in new condition and have their original packaging left. Unfortunately, we cannot take back electronic products such as air mass meters and control units, etc.

If you use our return label, you pay for the actual shipping cost with our discount. That will be cheaper than if you send it on your own. Fill out this document for a return label.

If you do not use our return label, the package should be sent as a business package that is delivered directly to:
Scandinavian Car Styling AB
Libro ringväg 29A
752 28 Uppsala
Sweden

Be sure to clearly write your name, order number, address and telephone number.

When you return an item, we recommend that you log in to Klarnas website and pause your invoice. When we receive the item, we reactivate it with only freight or charges, alternatively the entire amount is refunded depending on why it was returned.

If you want to cancel your order, you have to contact our customer service.

If your products are already shipped, you cannot cancel the order. A return must be made and we will charge a fee for the freight.

When you receive your goods, it is important that you inspect the package immediately. Should the packaging be damaged, you must report this directly to your Post Office or the truck driver who delivered the package. The notification must arrive at Postnord no later than 7 days after the parcel is delivered. NOTE! It is important that you make a correct registration. Make sure you get confirmation that your goods is damaged. Please note that SC Styling will not be able to compensate you for damages if you do not follow PostNord's rules for damaged goods.

SC Styling inspects each consignment before sending it to you. Should the product be damaged or incorrectly dispatched when it arrives, we undertake to remedy the error free of charge. If SC Styling has found that the product is improperly dispatched or damaged, it is replaced.

SC Styling inspects each consignment before sending it to you. Should the product be damaged or incorrectly dispatched when it arrives, we undertake to remedy the error free of charge. If SC Styling has found that the product is improperly dispatched or damaged, it is replaced.

If you have received the product you ordered but find that it does not fit, please contact our customer service to discuss how we in the easiest way make sure you get a product that fits.

Always check your received item! Before installing any parts on your car, make sure the product fits as intended. We are not responsible for consequential damages in connection with incorrect or incorrectly delivered goods. Any compensation for incorrect or incorrectly delivered goods is limited to the purchase price of the goods.

We are responsible for the transport risk, that is, the risk of the product being damaged or lost during transport from our warehouse to you. You stand the risk of any return to us.

If you do not want a package you ordered, you must redeem the package and send it directly in return. If you do not redeem your package, we have to charge you 2x valid shipping price + 295 SEK in administrative costs.

If delivery delays occur, we will notify you via email or text message. You as a customer always have the right to cancel the purchase in case of delivery delays. We will do everything in our power to fulfill your order. There may be times that make it impossible to fulfill the order, for example when our supplier cannot fulfill his commitment to us. We reserve the right to exempt ourselves from all remuneration to the customer regarding delivery delays.

All payments for private customers are made through Klarna for a safe and smooth experience.

We refer all payment questions to www.klarna.com.

This is SC Styling

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Linda
Customer service
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Josefine
Customer service
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Johan
Purchase
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Torbjörn
Purchase
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Daniel
Warehouse
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Mikaela
Warehouse
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Marika
Warehouse
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Rabbi
Assortment
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Dennis
Web & assortment
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Sebastian
Marketing
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Karl
CEO

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Customer Service & Store

Phone: Mon-fri, 09-15

Shop: Mon-fri, 13-16

Closed for lunch: 12-13

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Libro ringväg 29A

752 28, UPPSALA

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